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Fast learner, willing to learn, works an extra mile
I am a customer care representative at Ocean Basket Franchise Company, I deal with complaints on daily bases, from unhappy, frustrated, angry customers to happy customers, I receive their complaints send them out to relevant people then log this complaints so we have references then follow up to see that the complaints have been closed off within a period of 72 hours, I also assist in training admin, help with invoices, expenses, accommodation and flights booking, prepare for trainings like management training, sushi trainings, prepare material for new store opening ,Im in charge of uniform ordering and when I'm free I go visit other departments to see what they do (interest in learning more).
Pros: Great opportunity for growth
Cons: Working on weekends
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