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Nxatel Business Solution Reviews

 

Information Technology communication networks

: Working with customers/employeesto identify computer Problems Logging and keeping records of customers/employee queries Analysing call logs so you can spot common trendsand Underlying problems Updating self help documents so customers/employees can try Problems themselves Working with field engineers to visit customer/employees if the problem is more serious Testing and fixing faulty equipment

Pros: A greate experience for imorovement in TECHNOLOGY
Cons: Insufficient Salary

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Motivated by the technology that's available

Working with customers/employeesto identify computer Problems Logging and keeping records of customers/employee queries Analysing call logs so you can spot common trendsand Underlying problems Updating self help documents so customers/employees can try Problems themselves Working with field engineers to visit customer/employees if the problem is more serious Testing and fixing faulty equipment

Pros: Area Networks (LANs/WLANs) and SOFTWARE APPLICATIONS. Plan and coordinate computer information and computer operation functions. Provide technical assistance for hardware and software operations. Analyze, support and coordinate requests for COMPUTER SYSTEM service. Assist District users in resolving system and program concerns and issues. Provide technical information and assistance for computer application operations. . INSTALL maintain and provide user support for SOFTWARE APPLICATIONS. Install and maintain data communication hardware and software and support users. Tutor personnel in COMPUTER SYSTEMS operations and usage. Interact with computer hardware and software suppliers to acquire product and pricing information for computers, applications and peripheral equipment. Obtain product assistance through contacting hardware and software
Cons: Not enough Salary

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Excellent learning curve

Relationship with my co-wokers was good because we worked as a team everything that we did it was team work. Learning about PBX, VoIP, sage,crm,ERP, & on how to communicate with our clients. Typical work day is when as a staff member not being appreciated at the company about the good work we did. - The most challenging aspects of the job Not being able to get clients a everyday in a week. What you enjoy most Getting to learn about phones & fibres, VoIP & meeting new people & clients.

Pros: None
Cons: Working long hour wit less payments

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