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NWJ Reviews

 

Customer service logistics sales

I work at the heart of the business which is the warehouse where we do daily distributions and receiving of stock.Also keep track on the logistics side of deliveries as well as overseeing the packaging levels on hand.Day to day communication with all stores both corporate and franchise stores and work hands on with them to achieve the highest in sales and customer service.assist with repairs and make ups of jewellery as I have background experience on quality control.Also assist the ecommerce coordinator with stock control dispatch services and online queries which basically covers my day to day working hours at nwj. I work very closely with stock controllers buyers as well as merchandise planners with regards to stock. My relationship with the marketing department has become quite demanding as we have been doing a lot more social marketing campaigns for our business.

Pros: intereact with different types of people
Cons: no room for promotion

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Excellent hard work

I currently enjoy to work with my college Not happy about the salary I have learned a lot at NWJ and grow in the company I have learned more to work with people and to deal with customers complaining I'm good with admin

Pros: Great opportunity to work in group
Cons: Can work overtime if required

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Employed as the company Financial Manager. Responsible for the overall group reporting

Employed as the company Financial Manager. Responsible for the overall group reporting and full finance function of the company. Leading team to ensure efficiency and efficacy of the finance (Team of 7). Responsibilities include: Group monthly management reporting (Three companies with divisional reporting and consolidation), variance analysis and exco reporting. Income statement, Balance sheet, Cash Flow and supporting reconciliations. Statutory calculations, preparation, submission and payments. Creditor payment and cash flow monitoring- review and authorisation Debtor management-credit authorisations, account queries and account management. Payroll review, monitoring and analysis and sign off. Group budgets and reconciliation of variances. Manufacturing review, monitoring and analysis and price adjustments. Fixed asset management and reconciliations. Year end audit preparation and compliance with auditor requirements. Coaching and mentoring of accounting staff.

Pros: Dynamic and ever changing
Cons: Group structural changes

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Great customer service

I am a happy soul surrounded with happy ladies in the store were we provide the best customer service in store. Appreciating walk in customers. My typical day at work is selling reaching my daily target,merchandising and keeping the store clean. I have been in the company for 6years now and the experience is never enough I learned a lot from this company and I am grateful for that. Knock off time is challenging for me as we knock off at 7pm. I enjoy seeing the happy faces on my customers face after a good service rendered to them

Pros: Good customer service
Cons: Long working hours

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Very excellent review helped me gain experience and be able to work with customer

I strive to be the best in what ever task given to me.I like challenges.and I have a good customer service and deliver the product.most interesting having to do presentation for my customers.and I'm a team player

Pros: The greatest opportunity is handing out flyers to customers to see our promotions in stor
Cons: 27hours per week

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Excellent

I have worked for NWJ for 14 years, it a good company, I joined the company as an Assistant Manager and I grew within and gained a experience of Managements for all this years, I worked at 7 branches of NWJ from KZN to Gauteng, my experience is one of the kind I have managed a good staff and progressive, matured staff, I enjoy working in NWJ all this years they look after their employees with all benefits. The most challenging aspect is robberies which come across with our job is risky all the time. Thanks Chantal

Pros: great
Cons: long hours

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Not good franchise

Im not impressed with the salary or the franchisee, but I love people, that is why I'm here, seen my customers smile,mean more than just making money,I'm a respectable individual

Pros: Great staff
Cons: No family time

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Excellent to gain knowledge

- dramatic working invironment at times - good understanding with co-workers - gained more experience - when the atmosphere is happy and friendly - pressure of making targets especially during quiet times

Pros: no opportunity
Cons: long hours

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I HAVE GAINED VAST ADMIN EXPERIENCE

IT IS WONDERFUL TO WORK AT MY COMPANY. TEAM WORK IS IMPORTANT AND SO IS SECURITY. ITS ALWAYS BUSY AND ENJOY WORKING WITH MY TEAM. I ENJOY WORKING WITH AND BEING EXPOSED TO JEWELLERY. I AM INVOLVED WITH THE COSTING AND SELECTION. I WORK IN HEAD OFFICE AND LOVE WORKING WITH BOTH OTHER STORES AND FRANCHISEES.

Pros: LEARN ALOT WHILE HERE
Cons: CANT MOVE UP FROM MY POSITION NOW

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Get to work with different people from different cultures

What i have learnt is to be patient and understanding of other who work around and with me, as people come from different cultures and walks of life. I try treat everyone with respect and honest , exactly how i would like to be treated. I value and trust my co-works and have a excellent working relationship with them , i can depended on my team to solve problems and work above and beyond to achieve deadlines . The most things i enjoy about work to the selection of styling for upcoming promotions , the fact i work with beautiful jewelry and i get to travel overseas.

Pros: Travel oversea
Cons: Extra hours

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