Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Excellent learning curve
IT desktop support, learned working with different people everyday vnkcsbkbjvdbifsvfhjkvdbjnh ghnikfrjkicrbtbjddshklbunfvsvyhb njfsdbkkbgyb kdndidndkdnfhcnfjkdnsjsnw dbfydkwpqndvbrkdndydkqpsbxydnicpsndjdnxofngcnfkcjdbywnwodhyckfpdnfudndydnxgfdsodbcycncydkwpbxtdnycbccandy’s dywksohdtydbdydndudjdbdyeosoekndhdnxunc
Pros: Great opportunity to learn
Cons: Long working hours
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Excellence Learning Curve
Department: Eskom Service Desk Location: T-Systems South Africa, Midrand Duration: 16 August 2016 - 25 June 2019 Duties ✓ Answering of the helpdesk telephone and Log all help desk interactions, follow standard help desk procedures ✓ Ensure that service incidents and service request tickets are created and assigned to the relevant support teams. ✓ 1st and 2nd IT and Technical Support. Remote Support ✓ Troubleshooting - Office desktop and applications ✓ Troubleshooting of Network related issues - LAN, WAN, and VPN ✓ Printer Related issues ✓ Ability to provide first call resolution ✓ Identify and escalate of reoccurring problems and incidents. Follow up on priority calls
Pros: Great opportunity for learning
Cons: Less opportunity for growth
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Excellent costumer Service
I always learn a new Thing each and every day i learn how to comnunicate with people in allen different way As people are Not the same i learned how to wirklich under presste
Pros: Great Opportunities
Cons: Long hours
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Easy to adapt
i have 11 years Experience in hardware and software support,trouble shooting hardware, software and network .i have 11 years Experience in hardware and software support,trouble shooting hardware, software and network .
Pros: Greate opportunity
Cons: normal working hours
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Bad experience
This company used me to an extensive range I would like to know if I can be of any help or if you have any questions or concerns about this company I will sure give back great feedback
Pros: Bad times
Cons: Short hours
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