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EXCELLENT LEARNING CURVE

I HAVE LEARNT TO BUILD CLOSE RELATIONSHIPS WITH CLIENTS I INTERACT WITH , DELIVER ON MY PROMISES , GOOD CUSTOMER SERVICE , GOOD PROBLEM SOLVER AND GOING THE EXTRA MILE TO ASSIST CLIENTS MEET THEIR NEEDS. A TYPICAL DAY AT WORK INCLUDES MEETING DAILY TARGETS , COMPLETING ACCOUNTS ADMIN , ATTENDING AND ACKNOWLEDGING CLIENTS WHEN THEY ENTER OUR DOORS AND SOLVING THEIR QUERIES AS WELL AS DIRECTING OR MIGRATING THEM TO THE PROPER SERVICE CHANNELS.I HAVE A PERFECT RELATIONSHIP WITH MY CO WORKERS AS WE ARE A TEAM AND WE ASSIST EACH OTHER WHENEVER NECESSARY.MEETING DAILY , WEEKLY AND MONTHLY TARGETS IS CHALLENGING AS THE TARGET MARKET IN THE AREA IS NOT DESIGNED FOR SOME SPECIFIC PRODUCTS THAT WE OFFER AND SOME CLIENTS CAN BE DIFFICULT TOO AS SOME OF THEIR QUERIES ARE NOT RESOLVED COMPLETELY BY STAFF MEMBERS.I ENJOY ASSISTING CLIENTS WITH A SMILE ON MY FACE , RESOLVING THE QUERIES AT ONE GO AS WELL AS THE COMPLIMENTS THAT I GET FROM THEM.

Pros: GREAT OPPORTUNITY FOR GROWTH
Cons: LONG WORKING HOURS SOMETIMES , DISGRUNTLED AND IMPATIENT CLIENTS TO DEAL WITH

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As per my CV

SAP R/3 Plant Maintenance: • Analized the Rio Tinto Mine wide ERP Template to ensure that SAP R/3 complies with it. • Produced the following maintenance processes: o Routine Prev. Maintenance o Minor Breakdown o Major Breakdown o Shutdown • Contributed in defining Equipment Masterdata • Contributed in defining the Mine Equipment Structure • Trained and Supported SAP R/3 PM

Pros: Growth
Cons: Long working hours

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