Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Excellent
Dear Sir/Madam I am applying for customer relations consultant position available, At your convenience, I'd appreciate the opportunity to discuss my candidacy for the position, You can find my cv attached to this e-mail. I am looking to bring my call center related experience and skills including: *Excellent Communication Skills, Customer orientated, Excellent telephone Manner, Self driven,Motivated, Dynamic, professional,ability to work under pressure, Team player,problem solving skills, relevant computer skills (Microsoft Office.),good listener,Solid work ethics and Desire to excel, Thank you for your consideration,I look forward to hearing from you soon. Sincerely Lionel Hardy
Pros: great opportunity
Cons: fine working hours
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Excellent learning curve
working at SuperSport is such a great experience it has played a key role in developing my personal work ethics i go to work all the time with the purpose of getting something done we have a support structure that priorities employees' personal and work related issues which makes the business in touch with its employees.
Pros: discounts on packages
Cons: long working hours
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The experience was scintillating.
The company phenomenal to work, as you'd have a hassle free atmosphere as soon as you went till I knocked off. The best shift was the early shift from 7th to 3pm. The company taught how being panctual plays a big role in one's career and of cause all the technical side of the profession. The most challenging side was having to learn and perfect being technical savvy.
Pros: growth was slow
Cons: none
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Passion for insurance industry.
I am directly responsible for ensuring that TV and Radio services are broadcasting at all times possible. Interacting with my fellow colleagues is fun and very interesting as one has to deal with different personalities and cultures throughout the shift. Attending to alarms, ensuring the correct escalation process is followed and also the correct SOP is followed ensure a good day. It is very stressful having to attend to many issues during a shift. I have learnt that I am in the wrong industry. During an aptitude test, it was found that my skills would suit the Sales Industry. This is what prompted me to seek employment in the Insurance Industry as a Technical person as this would maintain my technical interest as well. I enjoy being part of a team that understands what the goal is. The most challenging aspect of the job is being able to focus for twelve hours, ensuring no issues are missed.
Pros: Good company and secure employment.
Cons: No job satisfaction.
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Excellent learning curve
Met a lot of great people, ambitous, talented and educated. But the job market isn't so great. However its a huge company with about 2000 warriors. Competition is tight, many get stuck while others leave. Chances of a promotion are slim to none. Those who got promoted before, can be demoted within a month. Lack of consistency. But a great company on the corporate side.
Pros: Different sectors, a learning curve
Cons: Night shift, weekends and holidays you are in. No christmas lunch with the family
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Excellent learning curve and experience
It was great working at multichoice. I just felt that I needed to get a bigger challenge and a bit if more experience. I didn't see myself working at a call centre all my life. I need a challenge that I can face hands on everyday and enjoy it at the same time
Pros: Great working opportunity
Cons: Long working hours with over time
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Work hard smart and honestly and generate new ideas for the company
Manage a high-volume workload – Resolve an average of 550 inquiries in any given period and consistently meet performance benchmarks in all areas exes, (compliance, attendance, hold time, transfer-rate, and shrinkage) Became the lead "go-to" person for new reps and particularly challenging calls, earned 100% marks in most categories including communication skills, listening skills, problem resolution and politeness. Commended for initiative, enthusiasm, persuasiveness and dependability in performance evaluations. Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity.
Pros: need educational qualifications to reach any level of promotion
Cons: flexible shifts
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I have learn to work under pressure together with my team
Was having a strong relationship with my team enjoy my job more because of relationship we have. I have learn so much and was willing to learn new adventures and. Most challenging part was escalations. And some of the problems within company you have to solve e
Pros: Teamleader
Cons: Overtime and long hours
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Opportunity to get new experience and a fresh challenge
MultiChoice is an incredible and dynamic company which is extremely multi dimensional. I have enjoyed the criss africa business experience. The high pressure environment and the global perspecrive of the organization. My growth has been steady and calculated over the years. The challenge of designing and redesigning of business processes has been a highlight together with my stakeholder management roles, both internal and external. I have excelled in my management roles and have a proven record to this effect. Thank you Kind regards Tieho
Pros: Dynamic and multi facet environment
Cons: Multitasking high stake projects, with no room for error
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Outgoing and energetic Post graduate in small business Management diploma, c
I am writing to enquirer if you have any vacancies in your company. I enclose my CV for your information. As you can see, I have had extensive vacation work experience in office environments and service industries, giving me varied skills and the ability to work with many different types of people. I believe I could fit easily into your team. I am a conscientious person who works hard and pays attention to detail. I'm flexible, quick to pick up new skills and eager to learn from others. I also have lots of ideas and enthusiasm. I'm keen to work for a company with a great reputation I have excellent references and would be delighted to discuss any possible vacancy with you at your convenience. In case you do not have any suitable openings at the moment, I would be grateful if you would keep my CV on file for any future possibilities. Yours sincerely
Pros: noe
Cons: none
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