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MTN Reviews

 

Excellent learning curve
Working at MTN was quite challenging.my relationship with my co workers was good.I have learnt that when you working in the company you must not relax. i enjoyed my work and the department
Pros: Great opportunity for growth as a person
Cons: working night shift
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Excellent learning curve
Mtn has taught me unity and team work when working with people,My relationship between my colleagues was excellent,There were does days that you literally feel tired due to work load but was able to pull my self through,because i taught my self to manage with less supervisions,The most challenging aspects of the job is to deal with different customers with different attitude and emotions,In that case you have to empathize with the customer irrespective whether he is wrong or write,What i enjoy the most is taking a customer through our great offers we have in store for them,take them through our products made sure the customer is well educated about our products.First call resolution making sure the customer does not call again with the same query more than two times.
Pros: Great chance for promotion
Cons: Average working hours
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A good way of boasting my communication skills
Work with people was never easy at the beginning but I enjeyed eventually, sometimes customers can be hard to please but i have learned to be toralant to any given behavior, and to remailn calm all the time, sometimes it gives me more clure on where I'm lacking when people smash
Pros: Great platform to interact with people
Cons: Long working hours
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Excellent problem solving skills
As I was there at MTN I learnt to be customer service orientated as I learnt to take full ownership of customers problems I was the top customer service consultant in numerous months and also the company provided to workshops,leanerships and they gave you an opportunity to feather your studies
Pros: Great opportunit for growth
Cons: Pressuriased environment
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Much experience was gain
It was a strict company ever. It taught me so much thinks like to be punctual because 1 minute late was a big issue. It taught me to be independent because each and every person had a own desk to do her work, no chatting
Pros: great company ever
Cons: it was only a contract
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Excellent learning opportunity
It has been an excellent learning opportunity for someone like me who had mostly worked in the sale's industry but now has worked in both world.l now know and under what it takes to gave customers world class service and the passion I have for customers services.
Pros: None
Cons: 10 hour's a day
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Good customer service & doing clients queries.
Learning how to be friendly & listen to clients queries.doing follow-ups& up dating clients.working as a team & individual.learning new things & latest technology in the market.being responsible & advice others.Charing new ideas & hard worker.
Pros: No growth & no promotions
Cons: 9 hours
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SALES CONSULTANT
I am currently working at MTN Wellington where a normal day is more like, cleaning the store every morning. After my and my colleagues clean our store. I start right away with filling in my banking template for the previous day, I check our cash and open the day. Other than that, I work with clients on a daily basis which means I handle queries and I handle sales(contracts). I enjoy working with co - workers because I am a strong believer in diversity, respect for others and everyone comes from different houses and cultures. I have learnt that one has to crawl before one can walk/run. I have learnt a lot in this past 2 years working at MTN. I enjoy listening to music, being with my family and enjoying the outdoors. I am a people person and also a hardworker
Pros: new opportunities, challengers
Cons: long hours
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