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MTN Reviews

 

Learning of new skills
MTN has been a great company to work for. The loyalty to the brand is evident even now. I worked predominantly in the call centre focusing on performance / people management, reporting and day to day management of soft skills. Managing people and the different personalities is always a fact that needs to be dealt with, but I feel that the skill set required to deal with the different personalities and change in management styles to suit the environment is essential. I have always enjoyed working in the call centre. Offering world class customer service and training and developing of staff to that end has been a passion.
Pros: Training and Developing
Cons: Growth Potential was limited due to the success rate of converting temp to perm staff within a short period of time
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Excellent learning curve
Working at MTN was quite challenging.my relationship with my co workers was good.I have learnt that when you working in the company you must not relax. i enjoyed my work and the department
Pros: Great opportunity for growth as a person
Cons: working night shift
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