Overall

Promotion

Salary

Work/life balance

Culture

Leadership

Mia Telecoms Reviews

 

A great opportunity for growth and an eye opener.

My typical day starts with me me checking my boss's diary and sending him his meetings fir the day. I then go through emails and sort out what needs to be sorted out. I answer calls from customers who can be at times very rude but some are also very nice. I have learnt to exercise patience, and to think on my feet and be precise in everything I do. Co workers are okay but mostly love to gossip and always bad mouth each other to the boss because he has developed that kind of culture. Being his OA I do sometimes overhear them bad mouthing each other and I know I have been bad mouthed too. The most challenging aspect is working with people who sometimes slow down your progress and dealing with impossible customers. May I add that I can't see what I am typing . Must be a problem with the site.

Pros: Understanding boss
Cons: Not much room for growth

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Respond to customer inquries

Maintain follow up of purchase orders. actual physical stock inventories. Maintenance of proper records. Exercise general control over all activities in stores department. Respond to customer inquires. Provide alternative solutions with the aim to reatain customers. I stay updated with the knowledge of each service, product and promotions.

Pros: No great opportunities for promtions
Cons: Don't value employees

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