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Salary

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Leadership

metropolitan health scheme( polmed) Reviews

 

Well customers service

I had an excellent relationship with my colleagues and on my daily bases I assist customers with their queries and I have leant much at Polmed of knowing how to handle angry , difficult customers and solving queries for customers , processing of claims and how to deal with different kind of customers , understanding that a customers is always right , listening skill , giving them the platform and time to explain while they are upset , patience and what I most enjoyed at polmed was the exposure and the reflections that we used , competition we had of a agent that gets most calls will go home early , games we played in our break time and challenges I had was when I had to solve an query for an upset very angry member and on my side not receiving all assist that I need to get from staff .

Pros: yes there were great opportunity for promotions
Cons: 8 o clock in the morning to 4 o clock in the afternoon

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