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Kumon Education Reviews

 

Good 15 years of working and growing at Kumon Education

Operating and managing the switchboard, screening calls when necessary,handling all queries, which includes queries relating to dealing with parents, routing queries to designated Area Managers. Interacting with people inside and outside the organization. Handling difficult or sensitive situations with internal and external parties, organising refreshments for various types of meetings and visitors to the office, keeping a record of all calls / Keeping the telephone list and Instructors birthday list updated and forwarding the list to all the relevant associates. The relationship between my co-workers and myself are great. Enjoy: dealing with parents, student and assisting in a centre, worksheet, and the different challenges within my role as a receptionist. Being project leader or participating in various conferences (Instructor / AAM). I enjoy organising events like Gold ASR, Workshops or Conferences. But most important I love and enjoy learning and growing. Least enjoy / Challenging: Minutes

Pros: Awesome Maths and English Programme for Kid from all ages and abilities.
Cons: No more room to grow or promotion

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Good customer service dealing with different funds every month

Am an outgoing person who like to work around a team of people , i can work very well under pressure , good communication skills , i can work without the supervision of anyone , i don't let stress distract me, am people person , with experience that i have as an receptionist it will be very helpful in your company i was chose as candidate for this position, with my skill were i was working in environment that i can handle a reception with high volume of calls daily , and high volume of emails that needed to be responded daily , handling walking in client daily ,am customer services oriented person

Pros: none yet
Cons: 8 hours a day

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