Overall
Promotion
Salary
Work/life balance
Culture
Leadership
I can handle presure
• To Supervisor front office team ,receptionist, concierge, bell staff, and switchboard operators, Staff business service centre. • Handling guest issues , complain and responding to revinate • Rooms Allocation and make sure rooms for VIP are 100% • Handling Payroll for Department • Monitoring stock and safe cost • Achieves customer satisfaction and rooms revenue goals • Helps Sales Department to show meeting facilities guest rooms and other public space to potential guest. • Handling Displinary • Handling SOP • Handling MOD Shift
Pros: willing to learn
Cons: Working extra hours
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Learning curve
A busy 5 star hotel. Alway full booked with in-house guests.and there is also functions and team building that we do.as a porter we have welcome and attend to guest and also assist them with their luggage. We also do the receptionist daily duties check and check out
Pros: Good learning curve
Cons: Long hours and less off days
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