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Rad Resources
Pretoria
Key Responsibilities:Optimize daily contact center operations, capacity planning, and proceduresImplement systems to capture relevant performance data across agents, queues, and customer satisfactionAnalyze statistics on service levels, handle times, abandon rat...
Executiveplacements.com 13 days ago
Sponsored Job
Rad Resources
Pretoria
Key Responsibilities:Optimize daily contact center operations, capacity planning, and proceduresImplement systems to capture relevant performance data across agents, queues, and customer satisfactionAnalyze statistics on service levels, handle times, abandon rat...
Executiveplacements.com 13 days ago
