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Rad Resources
Pretoria
Key Responsibilities:Optimize daily contact center operations, capacity planning, and proceduresImplement systems to capture relevant performance data across agents, queues, and customer satisfactionAnalyze statistics on service levels, handle times, abandon rat...
Executiveplacements.com 3 days ago
Sponsored Job
Rad Resources
Pretoria
Key Responsibilities:Optimize daily contact center operations, capacity planning, and proceduresImplement systems to capture relevant performance data across agents, queues, and customer satisfactionAnalyze statistics on service levels, handle times, abandon rat...
Executiveplacements.com 3 days ago
