Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Currently i am granted an Opportunity of doing the Liability claims and i am slowly getting there.
I start off my day as a Recovery Agent, First thing in the Morning i go through the number of diary files for that day. Make calls where necessary. Do a follow up on my Releases and respond to the emails. My relationship with my co-workers is basically work related, i liaise with different department quite well and get to understand their daily challenges. I have learned that i need to maintain a good working relationship with both the Internal and the external staff. The most thing i enjoy about my job is getting the releases coming in. Recovery is a challenge on its own. Having to stick to your diary, making follow up on payments and also having to obtain outstanding documents like eye witnesses on old matters can be very challenging.
Pros: Growing with the company and being an asset to the company.
Cons: Long working hours can be frustrating at times. I believe one needs to be allowed breaks in between to have a moment to yourself and distress.
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Excellent learning curve
Get along with everyone at work Learning more about the insurance companies and how they work Relaxed atmosphere Great working hours I am able to work on my own, no one watching over my shoulders the whole time.
Pros: Relaxed environment
Cons: No growth opportunities
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