Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Great opprtunities is my destination
* Preparing and compiling presentations * Compiling and distributing monthly reports * Daily admin Duties * Cold calling prospective clients * Listening to calls daily Customer care, taking inbound and outbound calls. Retaining clients also cancellation of 24 contracts, using share point application as well as Morpheus II. Process upgrade on contracts which are due or within the 21 month. Calling clients to confirm their upgrades or cancellation. Providing service to customers who are interested in Mpesa account. Obtain client information by answering telephone calls and verifying information. Determining eligibility by comparing client information to requirements Establishes policies by entering client information and confirming pricing. Explaining procedures; answering questions; providing information to customer
Pros: Eager to learn and further my career
Cons: 8 to 5
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Excellent communication skills
Customer care, taking inbound and outbound calls. Retaining clients also cancellation of 24 contracts, using share point application as well as Morpheus II. Process upgrade on contracts which are due or within the 21 month. Calling clients to confirm their upgrades or cancellation. Providing service to customers who are interested in Mpesa account. Obtain client information by answering telephone calls and verifying information. Determining eligibility by comparing client information to requirements Establishes policies by entering client information and confirming pricing. Explaining procedures; answering questions; providing information to customer
Pros: Go getter always willing to learn new things.
Cons: 8 to 5 standard, no public holidays unless over time
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