Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Excellent learning curve
We receive emails and calls from customers requiring assistance with regards to the functionality of the system that is mid office and back office as this is the software that was being used by the travel agencies. I have learnt customer skills, back office and how bookings are done using the GDS. I work well with my colleagues and I have also learnt to work in a team. The most challenging part is not to met the ccustomer’s expectation. I have enjoyed providing the customers with excellent service
Pros: Great
Cons: Challenging
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Great enviroment, excellent for learning and growth
Typical work day is scrum and working on tickets, be it bugs or new changes. The enviroment allows for collaborative efforts and 2 week sprints help you measure your work rate. Learnt a lot with regards to T-SQL and SSRS. Also learnt alot about travel and hospitality industry. Have close working relationship with collegues.
Pros: Non hostile enviroment
Cons: room to climb is limited
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