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Dimensiondata Reviews

 

Exellent

Position Held : Service Desk Agent (24X7) 1 October 2011-October 2012 Duties : 1st line and 2nd line support (Remote desktop support) : Password reset, unlock accounts, extend account, update user details on Active directory : Connecting remotely to user’s machine or guiding users over the phone to assist them : Installing/uninstalling software remotely, troubleshooting all 1st line problems. : Logging calls, updating and assigning to on site engineers : Tracking calls and updating the client : Registering and Managing Request and SLA on Service Now (ITSM)

Pros: GROWTH
Cons: LONG WORKING HOURS

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Learning curve

my working hours are reasonable, my relationship with my co workers is good ,I have learned a lot in this short period of time, I enjoy the online courses .

Pros: oppportunity for promotion
Cons: long working hours

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TO WHOM IT MAY CONCERN

TO WHOM IT MAY CONCERN Please find my Curriculum Vitae for your consideration, I would like to pursue a career within the IT field, technical / support environment. I am seeking permanent employment, I am prepared to start at the bottom and work my way up. I am keen to learn. I am hardworking, trustworthy, reliable, have good time keeping, of sober habits, non-smoker and have a Code A and Code B Drivers License with my own transport. I have good technical skills, am a competent technician, skilled in computer server ,networking hardware, using the following program applications; Windows, Word. PowerPoint, E-mail, Internet, Wireless, and network printing, diagnostic, IT and including program applications etc. I also have technical skills, repairing of electronic devices. I have a keen interest in anything IT / Technical related

Pros: benefits
Cons: monday to friday

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Hard worker and willing to learn new things every day

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Pros: yes
Cons: hard working and i always willling to work overtime

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Diverse and open

I am a deep thinker who is able to grasp concepts as well as solve problems with ease. When I deliver a piece of work, I ensure that it is of a high standard and sufficient research has been done, regardless of the subject. This has been an inherent trait and is evident on most of the tasks I need to perform; I believe in only doing something once. I am an individual that is inspired by those willing to take a leap of faith in themselves to make improvements. I get satisfaction in assisting others find what they are truly passionate about; finding their essence and seeing them succeed in everything that they do. My credo is “Motivate. Inspire. Be Awesome” and I live by those words. I like collaboration and I believe that differences are what can make up one amazing whole and we can do great things if that is embraced and appreciated. Regardless of position within an organization, one is always able to lead and motivate others.

Pros: Stability
Cons: No growth

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I have good relationship in my work environment, i am only seeking better opportunity

i am seeking better opportunity, and i am seeking growth as a person , dimensiondata is a vreat company to work for, i hope you can see my message as iit turned blank while doing the application

Pros: Great Management team
Cons: Working hours

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Growth

I work in a team of 12 Globally, from Singapore to USA, I enjoy that because it exposes you to different cultures and experiences, my typical day at the office, would be running reports, new client take on projects, user systems training my relationship with my team is an open one, they know when i am sad or angry, i always speak my mind, I enjoy working for my current department because of the people culture experience, the challenging part is when you try to train someone from another country and communication breaks down, and it is very hard when you cant express yourself in their language

Pros: Overall great company to work for
Cons: Growth is too slow

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Dimensiondata is a great company to work for.

I have been with Dimensiondata for 10 years, Dimensiondata is a Great company to work for, great culture. Open door policy to your manager. We worked from home. Participated in aactivities. Team playing is a everything to Dimensiondata. work for, great culture. company to work for. Great culture.

Pros: Room for growth
Cons: middle of the night work

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Very pleasant environment, Working together, assistance given when required, Urgency on delivering.

Trust - in our team mates, our service partners and our customers Community - building pride, strength and confidence amongst our region, residents and ratepayers ContinuousTrust - in our team mates, our service partners and our customers Community - building pride, strength and confidence amongst our region, residents and ratepayers Continuous Improvement - always looking for solutions and ways to do things better. Improvement - always looking for solutions and ways to do things better.

Pros: More emphasis must be placed on promoting individuals.
Cons: No hybrid working.

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Learning new things everyday

Great Company to work for, my team and I are more like family than colleagues, we cover our backs and make sure any work that fall through the cracks is covered by other team mates, what i have learned is patients as we deal with clients across the globe and language barrier can at times become a problem, what i enjoy most is learning new skills everyday on how to deal with different clients. most challenging aspect of my job is the time zone difference, at time one would need to login from home to make sure that other regions that are out of our time zones are supported especially when there is a high impacting issue that needs resolving as soon as possible

Pros: Great learning exposure
Cons: taking work home

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