Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Great culture, great people, good stepping stone
Capfin is a melting pot of different people, skills, beliefs and cultures. It is an amazing company to work for that holds skills development in the same regard as the bottom-line.
Pros: Great growth and skills development opportunity.
Cons: Salaries are not competitive for all employees.
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Great culture, great people, good stepping stone
Capfin is a melting pot of different people, skills, beliefs and cultures. It is an amazing company to work for that holds skills development in the same regard as the bottom-line.
Pros: Great growth and skills development opportunity.
Cons: Salaries are not competitive for all employees.
Was this review helpful? +0 -0
Great culture, great people, good stepping stone
Capfin is a melting pot of different people, skills, beliefs and cultures. It is an amazing company to work for that holds skills development in the same regard as the bottom-line.
Pros: Great growth and skills development opportunity.
Cons: Salaries are not competitive for all employees.
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Good working condition
I have a good relationship with my colleagues. We understand each other and respect one another.We work together as a team to achieve our goals as employees. We do team building just to know each other better. I have learnt the importance of meeting the companies needs and exceed. How important it is to build a relationship with your clients in terms of business. Providing excellent service gives reward. Treating other people the same way you would like to be treated. I enjoy helping other people and I am always willing to assist. I am very passionate about customer service. I also enjoy spending time with my colleagues as we share information that assist us to handle things in a better way. The most challenging aspect of this job is when you deal with angry customers because you need to satisfy the client at end of the call,you need to provide solution to the issue at hand. Another challenge is when you receive fraud documents because there is a certain procedure that you need to follow.
Pros: great opportunity to learn and grow
Cons: we work minimam hours which is half day most of the time
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I be came a 2 in command for the team leader position
i enjoyed working at capfin its good company with a lot of growth. People in a call center are friendly sometimes but they have their days .When i came to capfin i was new to this industry but being with the company i have learnt a lot i don't regret working for he company but its time to grow. Working for the company for these years i enjoyed every moment especial the company events are great.The most challenging aspects its when you must meet the target of the month .
Pros: it depends
Cons: 9 hours daily 45 hours weekly
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Was on a underwriting project recently
Typical day would be rotational shifts from 7-6 and Saturday's included, I've got an awesome relationship with my team manager, Capfin also taught me a few things in life especially when it comes to personal finance not to spend recklessly and then to depend on loans which leaves you in debt. Them again it's awesome working at capfin
Pros: None really, just awesome team members
Cons: Long hours and weekends are not cool at all work till 4
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Customer Servic consultant
ACHIEVEMENTS 1st place customer service Consultant Deputy team leader SKILLS Proficient in the following Computer packages: Microsoft Word Microsoft Access Microsoft Excel Microsoft PowerPoint Internet and Email Marketing Concepts Skills Acquired : Conceptual Thinking Analytical Thinking Additional Work Experience Problem Solving Team Player Listening and paying attention to details. CAREER ASPIRATIONS What do you want to be doing in 5 years’ time? My aspirations in five years would be to have already have climbed the corporate ladder in the Marketing to be specific so far I have basic knowledge, However in the meanwhile I would like to further my Academic Studies within this two to three year period and I'm willing to do part-time my studies as well so I can get the Honours in Marketing Management.
Pros: i would love to be on a marketing team of this company
Cons: 7 hours
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Adapting to change and being patient
Adapting as we are working with different people who have different cultures. Working individually and within a team,providing a team spirit. Taking Ownership as there's no I in the team. Challenging as it comes to language barrier, some clients would insist even though they are unable to communite due to being in need. Taking negative outcomes and make them positive. Despite the situation you have to go an extra mile in assist the needs /wants of the clients. Better working environment. Listen skills Overall targets that have to be reached.
Pros: Team leader or Qa
Cons: Standard hours
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Excellent learning curve in the call centre department
Capfin was my first permanent employment job as I had been struggling to find work in Pretoria I had to move to CapebTown for the opportunity. I had to adapt to a new environment and learn a new language (Isixhosa).
Pros: Great stepping stone towards being a team leader, quality assessor even call centre manager.
Cons: Working Shifts
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Team worker
m hard working person,self motivated ,team workerf,ast learner......i can work under pressure nd long hours.....working accurate and im well organized
Pros: great opportunity for promotion
Cons: working under pressure
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