Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Learning curve
Working at Bytes was a good experience because i was able to speak to different kind of clients offering them legal assistance, and it was my first time offering such service so it was a bit of a challenge however i did manage to adapt to the environment. I was able to gel well with the co-workers and that has helped me to do good and learn from them as well also that has made me to enjoy coming to work as i believe in interdependence and challenges are the stepping stone to success.
Pros: Company is closer to home
Cons: Working on weekends
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Respond to customer inquiries
Respond to customer inquiries Provide customer with information packages on products and services Build customer loyalty by following up on customer calls Escalating customer queries to the correct department Evaluate problems of the customers and provide logical lasting solutions, maintaining First Call Resolution (FCR)
Pros: It is nice, funny, except the nightshift
Cons: When they want give us overtime without notice
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LAN configuration and server administration.
A bright, talented and self-motivated man, who has good organisational skills, is highly efficient and has a good eye for detail. Has extensive experience in customer service, analytical techniques and server administration, Able to play a role in analysing problems and generate effective solutions, as well as good decision making. I am quick learner who can absorb new ideas and can communicate clearly and effective.
Pros: Yes it is
Cons: Do not have any
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Excellent
ur review is not to sell yourself or give your job description (your CV does that)! Rather, give an accurate picture of what it's like to work at your company. Include things like: - A typical work day - Your relationship with co-workers - What you have learnt - What you enjoy most - The most challenging aspects of the job Do not include any personal information such as names etc. These reviews are anonymous.
Pros: great for opportunity
Cons: long working ours
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Excelent learning curve
I work in an environment wherhere is a lot of pressure and we have to meet targets, i enjoy working in a team and building rapport. How to assist subscribers, analysing the problem and solving it. I enjoy helping subscribers with resolving issues that they have regarding their contracts.. making sure that the subscriber doesn't call back for the same problem
Pros: being promoted for the manangerial position
Cons: late shifts
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Excellent learning curve
Personal profile I am a mature, experienced and ambitious Desktop Support Technician with a strong technical background who possesses self -discipline and the ability to work with the minimum of supervision. Having exposure to a wide range of technology and able to play a key role in diagnosing hardware and software problems ensuring quality solutions meeting business objectives. Possessing a good team, deadline orientated and having the ability to organize and present complex solutions clearly and accurately. Looking for suitable Desktop Support Technician /Networking Technician positions with a successful and dynamic company that offers a room for progression.
Pros: Very busy environment
Cons: Long working hours on weekend
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Hardworkers
I have N6 and Contact centre am willing to work under pressure and learn more things.i can work harder an willing to work shift And i have more passionate.i like to work as a team.i like to with other people
Pros: like to learn more things
Cons: i can work shift
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Excellent learning curve making a better person
William Thabane i worked at SAA voyager from 2006-2008 as call centre agent duties making booking using amadeus , advising customer with airport taxes, departure time and arrival time. Also worked at bytes as call centre agent At prepaid department doing simswap Advising customer with vodacom product Moved to vodacom contract money as agent Advising customer with vodacom product example contract phones , how activate roaming, advising customer how to set up email on pc and phones, invoices,activate and deactivate vas.
Pros: Good promoted to be coach
Cons: Long hours and shifts
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Livhuwani'sm Application
A work as an IT Technician, I'm a friendly person who works hard and I work very well with my co-worker and I like helping out. I have learned to do my job in time and to make sure that im done with the job that I have to do for the day. I enjoy learning different things everyday. The challenging thing to me is not having anything to do at work , I always want to do my job and to do it very well.
Pros: working hard and do great job
Cons: get done with my job in time
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Problem solving skills and able to think fast
Have to attend to youe tickets easily to work with and always having a positve attitude Learned to solve problems and make sure you do everything well and on time, clients are important and need to be kept happy. I enjoy inter actingwith many people everyday. Challenges are issues not solved in time.
Pros: I need more growth
Cons: working long hours
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