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Absa Reviews

 

Fraud investigator

I started working at Absa in 2012 as an ATM Claims Agent. Shortly afterwards, I started working as Fraud Analyst in Internet Banking Fraud and have been in the department to do. As part of my role, I engage with management, team members where we share best practise ideas, and with customers giving feedback on cases of fraud and explaining the process in detail, as I believe that customer relations form the basis of any business. In my line of work, professionalism is key and I display a high level of integrity in everything I do. My role has exposed me to different facets of the business and I have gained emotional maturity that is required to empathise with clients without compromising on professionalism. I enjoy engaging with customers and providing them with the best service at all times.

Pros: I guess we all want growth but for me its more of perfecting my current role then move within so i will know and perfect when and if the importunity what i will be doing.
Cons: when you love what you doing and want to give the best service extra hours will never be a problem.

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Am good at reporting

GOOD DAY PLEASE FIND MY ATTACH DOCUMENTS ON THE ABOVE POST AS ADVERTISE AM GOOD AT REPORTING AND I ALSO HAVE GOOD COMMUNICATION SKILLS KIND REGARD Z.F SHABALALA

Pros: i will love to be promoted
Cons: 8 hours

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Am good at reporting

GOOD DAY PLEASE FIND MY ATTACH DOCUMENTS ON THE ABOVE POST AS ADVERTISED. AM GOOD AT REPORTING AND I ALSO HAVE GOOD COMMUNICATION SKILLS KIND REGARD Z,F SHBALALA

Pros: i will love to be promoted
Cons: 8 hours

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Very good learning experience

Its a good company to work for and your growth is dependent on your hardwork with good working hours and good incentives when you work hard.challenges are there but they help you master your job and they give you the experience on how to solve problems .

Pros: Great company for growth
Cons: Products difficulties for clients

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SALES

Deliver exceptional sales performance Analyses Score card Run with sales meetings ensuring staffing capacity Generate business by doing presentations outside offices at group schemes, business units and other companies identified

Pros: sales
Cons: sales

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Good working environment

A typical day will be assisting clients to get their account in order solving any problems the might have.helping and teaching new collegues who joined the company getting them settleled in . I learned to be able to manage my day and job as I move around a lot in the bank helping out in other departments where they need help. Learned hoe to organise and plan for each day and task given . Creating change and also being able to lift up the spirit of the team .I was also nominated as a change enabler as I bring fUn in the team and people will prefer to talk to me when they have problems .I can say the most challenging in the job is always learning new problems and also finding out the solution but it's also great to be able to get solutions for our client .

Pros: Personal Growth
Cons: Working weekends

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Excellent learning experience

Working for ABSA/ Barclays from the year 2011 has taught me great things. I have acquired so many different skills. I am more confident in myself, I know that there is nothing that i cannot do if I just put my heart soul and mind to it. I have learnt how to deal with customers over the phone, face to face and even irate clients. I am now able to master the art of working under pressure and meeting deadlines. I have excellent admin skills. i am able to work both in a team and individually. I now have the skills to be a Personal assistant, team assistant, ability to service multiple people at the same time providing support and structure. I maintain high quality relationships with colleagues and customers. I enjoy being challenged and reaping the rewards of well and hard earned worked. My job was stressful in a way that every process had a deadline and within that time all information needed to be collected and thoroughly checked. By doing this i acquired a high level of attention to detail.

Pros: Great opportunity to acquire knowledge in a stressful environment as well as how to adjust
Cons: Growth in the company is very slow

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Excellent learning

i currently don't work but the working there was nothing but of great pleasure. the person i worked under was understanding and helped were help was needed. on day to day basis i would lock in at 8 and answer calls from different clients and help with their different needs as i was a customer service client, i enjoyed working with co-workers as i'm a peoples person, i learned a lot about being patient as i didn't have that in me and most of all the really loved helping the different clients that called in on a daily basis.

Pros: great environment for growth
Cons: long working hours

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Excellent worked

i have learner to respect people ,i have a good relationships with my colleges, the most challenging aspect of the job is when we do investigation on an account that was terminated ,we having fun as team by going out .where i do not understand i ask questions

Pros: great importunity
Cons: long hours

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Banking experience especially for compliance

I am working normal day hours which is eight and overtime if requested to work so. our working relationship is very nice because we were working as a team, we were assisting each other as a team. I gained more experience in Kyc, remediation and got a light on what exactly money laundering means, what are the peps and the legal documents which are needed to be uploaded on bank's systems. I have also gained an experience on Research. I enjoyed much of client data capturing and reviewing their documents. The most challenge is when we requests documents from the clients and they delayed to reach us.

Pros: Working smarter brings a quality job
Cons: Working under pressure disturbs good quality, so is much better to finish job in time to avoid pressure

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