The Administrative Assistant with Doubletree by Hilton provides the Front Office Team with administrative support, including typing, filing, answering telephones, taking messages, maintaining appointment calendar, cash handling, internal customer service and other general office duties.

What will it be like to work for this Hilton Worldwide Brand?

It all starts with a warm chocolate chip cookie, a simple touch that sets the tone to create a rewarding experience for a guest's entire stay. DoubleTree by Hilton' understands that doing the little things well can mean everything.

If you appreciate the little things and enjoy creating exceptional experiences through perfecting little details, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton. Because it's at the DoubleTree at Hilton where the little things mean everything.

What will I be doing?

The administrative assistant provides the Front Officew  Team with administrative support, including typing, filing, answering telephones, taking messages, maintaining appointment calendar, cash handling, internal customer service and other general office duties Specifically you will be responsible for performing the following tasks to the highest standards:

Opens incoming mail, dates stamps and distributes accordingly. 

Sends outgoing mail, both interoffice and outside of the hotel. 

Routes mail, faxes and other printed matter.

Prepares and types correspondence as directed, prepares correspondence on behalf of management. 

Duplicates, copies and distributes and mails material for the department/office.

Orders and maintains office supplies and equipment. 

Maintains files and equipment in an orderly and professional manner.

Uses the property's email system and maintains their email box, as is policy. Additionally this position may or may not have access and/or control over the email box of their supervisor(s).

Appropriate business use of telephone and voice email system.

Greets internal and external customers in a friendly and professional manner. Announces visitors and/or handles requests, as appropriate.

What are we looking for?

The administrative assistant provides the Front Office Team with administrative support, including typing, filing, answering telephones, taking messages, maintaining appointment calendar, cash handling, internal customer service and other general office duties

Maintain of filing system in accordance with the Record Retention policy

Preparation of special reports or projects, as requested

Attend all required meetings

Knowledge of and compliance with all Emergency procedures. Reports unsafe conditions, as appropriate

Maintain a professional and friendly relationship with other departments, team members and guests.

Maintains work area in a neat and orderly fashion

Other duties as assigned by management

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Excellent knowledge of hospitality

Are there any special conditions related to this position? Yes. 

This position requires a background check. Hilton Worldwide will conduct this check during the employment process. Other skills includes:

Previous experience in a customer-focused industry

Positive attitude and good communication skills

Commitment to delivering a high level of customer service

Excellent grooming standards

Ability to work on your own and as part of a team

Competent level of IT proficiency

Previous experience in cash handling

What benefits will I receive?

You will be offered a competitive starting salary and in addition, eligible Team Members may enroll in Hilton Worldwide's medical, dental, vision, life, disability and retirement savings plans. Eligible Team Members also have access to paid time off benefits for vacation and sick, an Employee Assistance Program (EAP), educational assistance, and Hilton Worldwide's unique programs that provide Team Members and their families with discounted hotel room rates as well as discounts on products and services offered by Hilton Worldwide and its partners. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member.